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Updated on October 16, 2026

Gateway Settlement Report

See your card batches: whether they’ve settled, and their sales, refunds, net amount and chargebacks.

Run the Report

  1. Go to Reports → Payment reports → Gateway settlement report. The report uses your property’s gateway, Fortis or Shift4, and is only listed for those properties.
  2. Choose the From and To dates: up to 14 days for Fortis, 7 for Shift4.
  3. Click Run.
Gateway settlement report for Fortis
Gateway settlement report for Fortis

Reading the Report

Column Meaning
Batch The gateway’s batch number
Status Settled, or Open: not settled yet, in which case the totals are a running total
Opened / Closed When the batch opened and when it closed and settled (UTC)
Sales / Refunds Count · amount
Net Sales minus refunds
Chargebacks Disputed payments in the batch

For Fortis, open a batch to see the payments in it and the booking each one belongs to. For Shift4, the report shows daily batch totals.

💡 Tip: The report includes batches that closed in your date range plus any batch that’s still open, so today’s payments appear before they settle.

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