When upgrading a reservation from a lower room category to a higher one, should I input the entire charge or only the additional amount?

When upgrading a reservation in Stayflexi, the system is designed to make the process easy and accurate. Once you select a new room type for an upgrade, the system automatically calculates the difference in price between the original room and the upgraded room.

Here’s how it works:

1. Original Booking: The guest has already booked a room at a specific rate, for example, a Standard Room at $100 per night for 3 nights, totaling $300.
2. Selecting the Upgrade: When you choose a new room type, such as upgrading to a Deluxe Room at $150 per night, you don’t need to manually calculate the additional cost.
3. Automatic Price Update: The system instantly calculates the difference between the original rate and the new rate. In this case, it will calculate the $50 difference per night ($150 – $100). For a 3-night stay, the system will automatically add $150 (3 nights x $50) to the original total, generating a new total of $450.
4. Final Charge: The system updates the reservation total, ensuring that the guest is charged only the additional amount for the upgraded room. This process avoids manual errors and makes sure the correct price is applied.

This automated feature ensures that the property can quickly and accurately process upgrades, while the guest is charged with the correct amount for their stay based on the new room selection.