Stayflexi

Stayflexi

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Can I delete a particular reservation from system

YES, you can delete a particular reservation in Stayflexi by following the below steps:

  1. Login to Stayflexi: Log into your Stayflexi dashboard using your credentials.
  2. Navigate to the Reservations Tab: From the front page of the Stayflexi dashboard, locate the top navigation menu. The second icon is the Reservation Calendar. Click on the icon to see all your reservations.
  3. Select the Reservation: Choose the reservation for which you want to see the folio by clicking on it
  4. View Reservation Details: A pop-up window will appear on the right side of the screen, showing the booking and customer information.
  5. Find the Folio Option: Scroll down to the section with multiple actions. Look for the option labeled View Folio and click on it.
  6. Click on More Folio Actions: Inside the folio, locate and click on the “More Folio Actions” button.
  7. Delete Folio: In the dropdown menu, find the “Delete Folio” option and click on it.
  8. Review the Confirmation Page: A page with a confirmation alert will open on the right. The message will warn you that it cannot be rolled back or retrieved once the folio is deleted.
  9. Confirm Deletion: To proceed, click on the “Confirm” button.
  10. Completion Message: You will receive a confirmation message indicating that the folio has been successfully deleted. If you want to verify which user has deleted a folio you can check it from user logs under reports.

Please note, that once the reservation is deleted, it cannot be recovered, so ensure you want to permanently remove it before proceeding.

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