Did You Know?

Stayflexi can give you more direct bookings from Google. Contact your CSM today!

Can I delete a particular reservation from system

YES, you can delete a particular reservation in Stayflexi by following the below steps:

  1. Login to Stayflexi: Log into your Stayflexi dashboard using your credentials.
  2. Navigate to the Reservations Tab: From the front page of the Stayflexi dashboard, locate the top navigation menu. The second icon is the Reservation Calendar. Click on the icon to see all your reservations.
  3. Select the Reservation: Choose the reservation for which you want to see the folio by clicking on it
  4. View Reservation Details: A pop-up window will appear on the right side of the screen.
  5. Find the Folio Option: Scroll down to the section with multiple actions. Look for the option labeled View Folio and click on it.
  6. Click on More Folio Actions.
  7. The options are categorized — under the Administrative category, select Delete Folio.
  8. Click Delete Folio to proceed.
    • Once deleted:
  9. The reservation will be removed from the Reservation Calendar.
  10. It will no longer appear in active booking views.

Note:
Deleted reservations are not permanently erased. You can find the reservation and its details in the Folio Report under the Archived state.
The booking can be reverted at any time if required — only if the user has been granted the necessary permission under Roles and Access.

CONTENTS