Understanding the reservations section in dashboard.

The Reservation Section in Stayflexi offers an all-in-one glance at the status of your property for the day. It is designed to provide key information about your reservations in a single, consolidated view, helping you quickly understand and manage your property’s bookings.

The image below illustrates the Layout of the Reservations page, giving you a clear understanding of how it looks and functions:

Welcome Message: At the top, you will see a personalized welcome message such as “Good afternoon”, which indicates that the data is updated in real-time.

Navigation Menu: Right next to the greeting, two tabs let you switch between sections like Reservations and Performance.

Next to the date, you will find a Calendar icon. Clicking on this icon allows you to toggle between past, present, and future bookings, making it easy to view reservations across different periods. With just one click, you can access the information about your property’s booking history, current occupancy, or upcoming reservations.

Reservation Overview: This section presents several tiles, each representing a key metric for the day. These tiles allow property managers to gauge the day’s activities quickly. The tiles include:

1. New bookings—These are all the reservations that happened today, in other words, these are room sales that occurred today. Reservations can be of current date or future date.
2. In-house – All the reservations are in check-in status, and the guests are staying currently on the property.
3. Arrivals – The guests who are scheduled to check in or arrived today.
4. Departures – The guest who are scheduled to check out today.
5. Cancellations – The reservations that the guests have canceled.
6. On hold—Reservations that have not yet been finalized and may require further steps before they are confirmed or canceled.
7. No-show – Indicates reservations where the guest did not arrive on the check-in date and staff had marked them manually No- show.
8. Magic link – It is a unique feature that sends a URL to the guest via email, whatsapp or SMS allowing them to perform specific actions such as self-check-in,request for early check-in and late check-out as well as access add-ons.

Search Bar: Located directly below the Tiles, the search bar allows you to quickly find specific bookings to organize better and manage reservations. Simply type in a guest name, phone number or stayflexi booking number starting with SFBOOKING_XXXXX_54321 or last 5 digit unique number i.e 54321, to instantly locate the reservation you’re looking for. This search bar makes it effortless to manage a large volume of bookings and find specific booking details at a moment’s notice.

Detailed Booking Information: Below the tiles and search bar, individual bookings details are listed, including:

1. Guest Name
2. Booking Source [e.g., OTA channel icon or walk-in symbol]
3. Room id along with the Room type
4. Check-in and Check-out dates
5. Payment status: Total and balance due.

Next to the Search bar, there’s a Download Report button. By clicking on this option, you can download a detailed report of the day’s reservations. This feature allows you to export the data for further analysis or record-keeping.

Sort and Search Feature: Stayflexi allows you to sort the displayed bookings by different criteria, such as guest name, check-in, check-out, etc. Sorting makes it easier to organize your view based on your needs.

Usage Tip: Regularly check this box throughout the day to stay updated on room availability.

Recommendations Section: On the right side of the page, you will find a dedicated area for all the recommendations from Stayflexi. This section provides updates and suggestions, helping you optimize your usage of the platform.

Additionally, this section houses a YouTube icon that allows you to easily stay updated with what’s new in Stayflexi. With just a click, it redirects you to our YouTube channel, where you can find product videos and updates.