What are custom booking sources, how can I create them, and how are they useful?

Custom booking sources allow property managers to define and track specific booking channels that aren’t part of the standard, integrated sources. For example, instead of only capturing bookings from well-known Online Travel Agencies (OTAs) or direct website bookings, custom booking sources let you track referrals from unique sources like local agencies, social media campaigns, corporate partnerships, or other specific sources.

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1. Logging into Your Stayflexi Dashboard:
   • Enter your username and password to log in.
2. Go to Property Configuration:
   • Once logged in, click on the More Apps icon (represented by four blocks) in the top right corner.
   • From the dropdown menu, select Property Configuration (as shown in Image 1).
3. Go to the Custom Booking sources(as shown in Image 2):
   • Navigate to the “Channel Manager” section in the left-hand menu.
   • Select “Custom booking sources”.
4. Add a New Source(as shown in Image 2):
   • On the Custom Booking Sources page, click on Add New Source. This will open a pop-up form for adding a new source.
5. Enter Source Details:
   • Segment: Select the category or segment that best represents your source, such as OTA if it’s an Online Travel Agency(as shown in Images 2 and 3).
   • Sub-source: Select or type the name of the specific source within the chosen segment. This could be the name of a referral agency, a corporate client, or another unique channel(as shown in Images 4 and 5).
6. Save the New Booking Source (as shown in Image 6):
   • Click Save to add this source to your list of custom booking sources.
   • If you change your mind, you can click Cancel to exit without saving.

• How Custom Booking Sources Are Useful:
  • Track and analyze revenue more accurately by understanding where your bookings are coming from. Once custom booking sources are created, you can select them when creating a reservation in Stayflexi PMS.

By following these steps, you can define and organize new booking sources that will make your revenue analysis more detailed and meaningful.