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Does the shop support KOT (Kitchen Order Tickets), and how does it work?

Yes, shops/POS support KOT(Kitchen Order Tickets).

Below are the step-by-step guidelines to show how KOT works from Shops/POS:

  1. Log in to Your Stayflexi Dashboard:
    • Enter your username and password to log in.
  2. Access Shops/POS:
    • After logging in, click the “More Apps” icon (represented by four boxes or blocks) in the top right corner.
    • From the dropdown menu, select Shops.
    • A page showing all available shops or outlets will appear.
    • Choose the shop or outlet where you want to place an order by clicking on its name.
  3. Navigate to the “Place Order” Page:
    • Once you select a shop or outlet, you will be taken to its Dashboard.
    • On the left-hand side of the page, you will see various options, including:
      • Dashboard
      • Place Orders
      • View Orders
      • Reports
      • Configuration
    • Click on Place Orders to proceed.
  4. Understanding the “Place Order” Page:
    • On the Place Order page, you will find:
      • Tables Section: Displays all available, running, and printed tables.
      • Occupied Rooms Section: Displays all occupied or checked-in rooms.
  5. Place an order from the Table:
    • Under the Tables Section, you will see a list of available tables.
    • Click on the table number or table ID for the table where you want to place an order.
    • Once selected, a list of food categories (e.g., Veg, Non-Veg) will appear, basically whatever you have configured under categories and menu items.
    • Select your desired category and add menu items to the order.
  6. Save and Confirm the Order:
    • After adding the items, click Save Order to confirm the order.
    • Note: The KOT & Print button will only be clickable after saving the order.
  7. Print KOT:
    • Once the order is saved, click the KOT & Print button next to the Save Order button.
    • The Kitchen Order Ticket (KOT) will be printed, and you’ll see the KOT ID above the ordered items.
    • If you need to add more items later, you can do so, save the order again, and print a new KOT. The newly added items will have a different KOT ID.

That’s how the KOT process works in the Shops/POS module!

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