Understanding folio layout in Stayflexi

At the top-left (LHS) of the folio page, you will see:

• Booking ID – the unique identifier for the reservation
• Guest status – indicates whether the booking is Confirmed or Checked-in
• Booking segment and sub-segment – helps identify the booking type and source

Next to these details, you will find:

• Refresh icon – refreshes folio data after any changes are made
• Currency conversion icon – allows you to view folio amounts in a different currency

On the top-right (RHS) of the same line:

• Configuration (settings) icon – used to configure folio-related settings and layout

Directly below the Booking ID, you will see a summary box that contains:

• Booking ID
• Stay details (check-in & check-out date/time and number of nights)
• Room name and rate plan
• Room number(s) assigned
• Booking made date and time
• Access code(s) (if applicable)

Within the same booking summary box, you can perform the following actions:

• Check-in / Check-out the guest
• Print Folio for billing or records
• Print Registration Card for guest documentation

On the right-hand side (RHS) of this box, you’ll also find:

• More Actions – for additional booking-level operations
• Notes – to add internal notes related to the booking

Below the booking information box, there is a Guest Details section that displays:

• Primary guest name
• Number of guests
• Breakdown of adults, children, and infants

In the Guest Details section:

• Click the “+ Add Guests” option on the right-hand side to add additional guests to the booking.

Below the Guest Details section, you will find the Folio Summary box.

This section provides:

• A summarized view of all charges applied to the booking
• A quick overview of the total amount for the stay

It helps front-desk staff quickly understand the guest’s billing at a glance.

Next to the Folio Summary box, you will see the Payment Breakdown section.

This section displays:

• Payments already received
• Outstanding balance
• A clear split of amounts paid vs. pending

This makes it easy to track financial status without scrolling through line items.

On the right-hand side (RHS) of the folio page, you will find the Settle Dues column.

Using this section, you can:

• Settle outstanding balances
• Choose the mode of payment (cash, card, UPI, etc., based on configuration)
• Complete payment directly from the folio page

This allows quick and seamless payment settlement during check-out or mid-stay.

At the end of the folio page, Stayflexi provides four folio view options:

• Summary Folio – a high-level view of charges and totals
• Detailed Folio – includes detailed breakdowns of charges
• Itemized Folio – displays individual line items
• Payments – shows all payment-related transactions

You can click on any of these options to switch views instantly.

On the right-hand side of the folio view section, you’ll find the Room / Custom Folio selector.

This option allows you to:

• Switch between room-level folios
• View or manage custom folios created for the booking

This is especially useful for:

• Multi-room bookings
• Split billing scenarios
• Customized guest invoices