How can I configure a service charge, and can it be automatically added to each order?

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The service charge can be manually applied to each order. After placing an order in the Place Orders section, you will need to manually select the Apply Service Charge option under the Taxes section for each order.

Below are the step-by-step guidelines on how to configure service charges from Shops/POS:

1. Log in to Your Stayflexi Dashboard:
   • Enter your username and password to log in.
2. Access Shops/POS:
   • After logging in, click the “More Apps” icon (represented by four boxes or blocks) in the top right corner.
   • From the dropdown menu, select Shops.
   • A page showing all available shops or outlets will appear (as shown in Image 1).
   • Choose the shop or outlet by clicking on the shop or outlet name (as shown in Image 2).
3. Navigate to the “Configuration” Page:
   • Once you select a shop or outlet, you will be taken to its Dashboard.
   • On the left-hand side of the page, you will see various options, including:
     • Dashboard
     • Place Orders
     • View Orders
     • Reports
     • Configuration
   • Click on Configuration dropdown to proceed (as shown in Image 3).
4. Go to Outlet:
   • On the Configuration dropdown, you will see a list of options including:
     • Outlet
     • Menu items
     • Categories
     • Discounts
     • Table/Area
     • Staff
   • Click on the Outlet option (as shown in Image 3).
   • On the Outlet details block, click Edit to manage your outlet’s information, such as name, address, and email (as shown in Image 3).
5. Configure a service charge (as shown in Image 4):
   • Add service charge:
     • In the Outlet edit page, find the Service Charge option just below the Tax Identification Number textbox.
     • Select the service charge type from the dropdown:
       • Percentage
       • Fixed
     • Enter the service charge value in the textbox next to the dropdown.
     • Click Save to store the changes.
6. Go to the Place Orders page (as shown in Image 5):
   • Click on the Place Orders option.
   • On the Place Order page, you will find:
     • Tables Section: Displays all available, running, and printed tables.
     • Occupied Rooms Section: Displays all occupied or checked-in rooms.
7. Create an order:
   • Under the Tables Section, you will see a list of available tables.
   • Click on the table number or table ID for the table where you want to place an order (as shown in Image 5).
   • Once selected, a list of food categories (e.g., Veg, Non-Veg) whatever you have created from the configuration.
   • Select your desired category and add menu items to the order.
8. Apply service charge:
   • Below the Taxes section, you’ll find the Apply Service Charge option (as shown in Image 6).
   • Manually apply the service charge by clicking on it.
   • After applying the service charge if you wish to remove the service charge, do the following:
     • To remove the service charge, select the Remove option below the Service Charge section (as shown in Image 7).
9. Save and Confirm the Order:
   • After adding the menu items and applying the service charge, click on the Save Order button to save and confirm your order.
   • If you want to print KOT then configure KOT with the Stayflexi system and click on KOT & Print.
10. Settling the Payment:
    If you’re ready to settle the bill for the order, click on the Settle Order button to complete the payment.

By following these organized steps, you can easily apply service charges to the particular order through the Shops/POS!!