Does the shop support KOT (Kitchen Order Tickets), and how does it work?

Yes, shops/POS support KOT(Kitchen Order Tickets).

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Below are the step-by-step guidelines to show how KOT works from Shops/POS:

1. Log in to Your Stayflexi Dashboard:
   • Enter your username and password to log in.
2. Access Shops/POS:
   • After logging in, click the “More Apps” icon (represented by four boxes or blocks) in the top right corner.
   • From the dropdown menu, select Shops (as shown in Image 1).
   • A page showing all available shops or outlets will appear.
   • Choose the shop or outlet where you want to place an order by clicking on its name (as shown in Image 2).
3. Navigate to the “Place Order” Page:
   • Once you select a shop or outlet, you will be taken to its Dashboard.
   • On the left-hand side of the page, you will see various options, including:
     • Dashboard
     • Place Orders
     • View Orders
     • Reports
     • Configuration
   • Click on Place Orders to proceed (as shown in Image 3).
4. Understanding the “Place Order” Page:
   • On the Place Order page, you will find:
     • Tables Section: Displays all available, running, and printed tables.
     • Occupied Rooms Section: Displays all occupied or checked-in rooms.
5. Place an order from the Table:
   • Under the Tables Section, you will see a list of available tables.
   • Click on the table number or table ID for the table where you want to place an order (as shown in Image 4).
   • Once selected, a list of food categories (e.g., Veg, Non-Veg) will appear, basically whatever you have configured under categories and menu items.
   • Select your desired category and add menu items to the order (as shown in Image 5).
6. Save and Confirm the Order:
   • After adding the items, click Save Order to confirm the order (as shown in Image 5).
   • Note: The KOT & Print button will only be clickable after saving the order (as shown in Image 6).
7. Print KOT:
   • Once the order is saved, click the KOT & Print button next to the Save Order button.
   • The Kitchen Order Ticket (KOT) will be printed, and you’ll see the KOT ID above the ordered items (as shown in Image 7).
   • If you need to add more items later, you can do so, save the order again, and print a new KOT. The newly added items will have a different KOT ID (as shown in the Images 8,9 and 10).

That’s how the KOT process works in the Shops/POS module!