What is the difference between "Move" and "Swap" rooms in the reservation calendar?

In Stayflexi’s reservation calendar, both move and swap room actions allow flexibility in managing guest reservations, but they serve different purposes and operate in distinct ways. Below is the detailed breakdown:

• MOVE ROOM:
  • What It Means: Moving a room involves relocating a reservation from one room to another. This action is typically done when a guest needs to be reassigned to a different room and involves only one reservation at a time.
  • When to Use It:
    • When there’s a maintenance issue in the current room, the guest must be placed in a different room.
    • When a guest requests an upgrade or downgrade to another room.
    • When you want to free up a particular room for operational reasons [e.g., preparing for a VIP guest or a specific room type request]
  • How It Works:
    • The reservation’s details stay the same [like the dates and guest information], but the room assignment changes.
    • The original room becomes available for new bookings or other uses.
  • Example:
    • A guest is booked in Room 105, but due to an upgrade request, you move the reservation to Room 201. The booking is now linked to Room 201, and Room 105 becomes available for another guest.
  • Benefits:
    • Efficient Room Management.
    • Quick Problem-Solving.
    • No need to Recreate Bookings.

• SWAP ROOM:
  • What It Means: Swapping rooms refers to exchanging room assignments between two different reservations. Instead of just moving one reservation, this involves two reservations that trade places in terms of room assignment.
  • When to Use It:
    • When two guests need to exchange rooms for reasons such as preference for specific room types or locations.
    • To balance room allocations [e.g., if a guest booked a more expensive room but the current room is not available, and another guest’s room can be swapped].
  • How It Works:
    • In the reservation calendar, you select the two reservations you want to swap.
    • Both reservations retain all other details [like guest information, check-in and check-out dates], but their room assignments switch.
  • Example: Guest A is staying in room 202, and guest B is staying in Room 203. If you swap the rooms, Guest A will now stay in Room 203, and Guest B will move to Room 202.
  • Benefits:
    • Efficient Room Adjustments.
    • Guest Satisfaction.
    • Save Time and Effort.

Key Differences:

1. Move Room: Only affects one reservation and relocates it to a new room. It’s a one-way shift.
2. Swap Rooms: Affects two reservations and switches their room assignments, essentially making a direct trade between two rooms.