Understanding booking info and customer info sections

To understand the Booking Information and Customer Information sections in Stayflexi, follow the below mentioned steps:

1. Login to Stayflexi: Log into your Stayflexi dashboard using your credentials.
2. Navigate to the Reservations Tab: From the front page of the Stayflexi dashboard, locate the top navigation menu. The second icon is the Reservation Calendar. Click on the icon to see all your reservations.
3. Select the Reservation: Click on the reservation you wish to see the booking and customer information.
4. View the Reservation Details: A pop-up window will appear on the right side of the screen, displaying the guest’s booking and customer information.
5. Click on the Reservation: Find and click on the reservation for which you want to view booking or customer information.
6. View Booking and Customer Information: A pop-up will appear on the right-hand side displaying both the booking and customer information.
7. Booking Information: This section contains details such as:
   • Booking ID
   • Source of the booking
   • Guest name
   • Room type
   • Rate plan
   • Final amount
   • Payment made
8. Customer Information: This section includes the guest’s personal details such as:
   • Name
   • Phone number
   • Email address
   • Date of Birth [optional]
   • ID upload [optional]
9. Save Customer Details: If you make any changes to the customer information, click on “Save Customer” to save the updated details.

This helps in efficiently managing both the reservation and guest-related information.