How to move a reservation from one room to another?

Follow the steps mentioned below to Move a reservation from one room to another in Stayflexi:

1. Login to Stayflexi: Log into your Stayflexi dashboard using your credentials.
2. Navigate to the Reservations Tab: From the front page of the Stayflexi dashboard, locate the top navigation menu. The second icon is the Reservation Calendar. Click on the icon to see all your reservations.
3. Select the Reservation: Find and click on the reservation you wish to move by clicking on it.
4. View the Reservation Details: A pop-up window will appear on the right side of the screen, displaying the guest’s booking information.
5. Access Action Options: Under the booking information, you will find multiple options for managing the reservation. Locate and click on Move Room.
6. Fill in the New Room Details: A new page will appear showing two sections:
   • Previous Room ID [pre-filled with the current room]
   • Current Room ID [you need to fill this with the new room information].
   • Below this, you will need to fill in the Room Type, Price, and Tax details.
     
     Note: Based on the room type you select, the system will automatically calculate the difference in amount. For example, if the guest is upgrading from a lower room category to a higher one, the system will prompt you to collect the additional amount.
     
7. Add Remarks: There is a column provided for adding remarks about the room change. This is optional but can be useful to understand why move room was done for a given reservation.
8. Move Reservation: Once all details are entered, click on Move Reservation at the bottom of the page.
9. Confirmation: A confirmation message will appear, notifying you that the reservation has been successfully moved to the new room.