How to check-in a reservation?
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Follow these steps to check-in a confirmed reservation:
- Login to your Stayflexi dashboard.
- On the left panel, click on the Reservation Calendar [the second icon] to view all your reservations.
Identifying Confirmed Reservations: All confirmed reservations are marked in light orange. These are confirmed reservations and on arrival dates you can mark check-in.
- Click on the specific booking you wish to check-in. A pop-up window will appear on the right side of the screen, displaying booking and customer information.
- Below the booking details, you will see multiple action options as mentioned in the screenshot. Locate the check-in option and click on it.
- Another pop-up window will appear to confirm the check-in. Ensure you are checking in the correct guest by verifying the booking ID.
- Once verified, click on Check-in to confirm.
- You will receive a confirmation message, and the reservation status will change.
- The Reservation that was previously colored in light orange will now turn green, indicating the guest has successfully checked in.