How do I view an overdue payments or pending balance report?

To view an overdue payments or pending balance report, follow the below-mentioned steps in Stayflexi:

1. Log in to your Stayflexi dashboard using your credentials.
2. From the dashboard, click on the 4-dots square icon labeled “More Apps”, located on the right side of the screen.
3. From the listed apps, locate and click on the Reports.
4. On the left side of the dashboard, you will see a list of different reports.
5. Access Property Reports: At the top of the Reports section, you’ll see Property Reports. The reports under this section will already be displayed on the screen.
6. Open the Room Revenue Reports:
   • Click on the Room Revenue Report section. This report provides detailed information about guest transactions and room revenue, both with and without taxes.
7. Navigate to the Pending Balance Column:
   • Once the report opens, scroll or use the arrow keys to move to the extreme right of the report sheet.
8. Check the Balance Amount:
   • Look for the Balance Amount column on the fair right. This column reflects any pending balances for guests, showing any overdue payments or remaining amounts.

This process allows you to quickly identify and review any outstanding payments directly within the report.