What is the difference between setting room offline and blocking a room?

Setting a Room Offline in Stayflexi: This action temporarily removes a room from online availability, making it unavailable for booking through any online channels. The room can only be booked for walk-in guests. The room will not be shown as available on the online booking platform, and no online reservations can be made for that room until inventory is set back online.

Blocking a Room: Blocking a room in Stayflexi allows a property manager to block a particular room number for a specific guest. This action prevents the room from being booked by other guests during the specified period.

Blocking a room can happen for property management needs also, If renovations, maintenance, or any other changes are needed, property managers can block the room to prevent bookings during that duration.

When a room is blocked, it remains visible on the reservation calendar but is labeled as a blocked room in grey color. This visual indication helps front desk staff quickly identify which rooms are unavailable for new bookings.

Here’s a step-by-step guide on how to find the feature Setting a Room Offline:

1. Log into the Stayflexi Dashboard.
2. Click on the third icon from the top, which is Rates and Inventory.
3. Locate the “Bulk Update” option on the top right side of the screen and click on it.
4. Locate Set Offline: In the list of actions that appears, find and select set Offline option.
5. Select Room Types: Choose the Room Types and then you can select room numbers you want to set offline from the options provided.
6. Toggle Selection:
   • There is a toggle option available:
   • Enable the toggle to select all rooms at once and make it offline.
   • Disable it to set rooms offline on a room-by-room basis.
7. Select the Date Range: Don’t forget to specify the “Date Range” during which the rooms will be offline.
8. Set Offline: After making your selections, click on the Set Offline button located below.
9. Confirmation Message: You will receive a confirmation message indicating that the selected rooms have been successfully Set Offline.

Here’s a step-by-step guide on how to find the feature Block Room:

1. Log into the Stayflexi Dashboard.
2. Click on the third icon from the top, which is Rates and Inventory.
3. Locate the “Bulk Update” option on the top right side of the screen and click on it.
4. Locate Block Room: In the list of actions, find and select Block Rooms.
5. Popup Window: A popup will appear on the right-hand side of the screen.
6. Select Room Types: Choose the Room Types you want to block.
7. Select Room ID Grids: You can individually select the room ID grids for the rooms you wish to block.
8. Toggle Selection:
   • Enable the toggle to block all rooms at once.
   • Disable the toggle to block rooms individually.
9. Select Date Range: Don’t forget to specify the “Date Range” during which the rooms will be blocked.
10. Provide a Reason: There is an optional Reason box where you can type the reason for blocking the room.
11. Block Room: After making your selections, click on the Block Room button located below.
12. Confirmation Message: A confirmation message will appear, indicating that the selected rooms have been successfully blocked.