What happens when a room is set offline?
When a room is set to Offline Status in Stayflexi, it becomes unavailable for booking online platforms like OTAs and the property’s official website. However, the room remains available for offline bookings, such as walk-ins or direct reservations made by phone or at the front desk. The inventory is not blocked on online channels like OTAs, but the property purposefully keeps it offline for various reasons, such as maintenance or keeping a few rooms aside for VIP guests.
EXAMPLE: A property may set a room to offline status during a local festival. They anticipate that many guests will walk in without prior bookings, so they reserve some rooms exclusively for offline bookings, ensuring they can accommodate last-minute guests.