Understanding the housekeeping layout.
Overview:
The layout is designed to provide a comprehensive view of the housekeeping status of the rooms on the property. It shows a grid of rooms, and their current status, and allows for various actions related to cleaning and staff assignment. The main dashboard displays key housekeeping statistics, while the bottom section lists the individual rooms with detailed information.
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Understanding Housekeeping layout:
On the top menu, click the Housekeeping icon (4th icon from the left) to view a list of rooms and their current status (as shown in Image 1).
- Housekeeping Status Cards (as shown in Image 2):
- At the beginning of the Housekeeping page, you can the the status tiles or boxes, including:
- Clean: Indicates the number of rooms that are clean and ready for occupancy.
- Clean Occupied: This shows how many rooms are currently clean and occupied.
- Dirty: Reflects the rooms that are dirty and need cleaning.
- Dirty Stayover: Rooms that are occupied but require cleaning.
- Dirty Checkout: Rooms where the guest has checked out and the room needs cleaning.
- Out of Order: Rooms that are unavailable due to maintenance or other issues.
- Total Clean: Sum of all clean rooms (whether occupied or not).
- Total Dirty: Sum of all dirty rooms (stayover and checkout).
- All Rooms: Total number of rooms in the property.
- At the beginning of the Housekeeping page, you can the the status tiles or boxes, including:
- Filters and Date Selection (as shown in Image 2):
- Search Bar: Allows searching for specific room IDs or types.
- Pick Your Date: This lets users filter rooms and actions based on a specific date.
- Actions Dropdown: This section provides multiple actions for managing rooms (as shown in Image 2):
- Mark Clean: Updates the status of the selected room(s) as clean.
- Mark Dirty: Marks the room(s) as dirty.
- Mark assigns staff for cleaning room: Assigns cleaning staff to specific rooms.
- Mark Out of Order: Marks rooms that are unavailable due to repairs or maintenance.
- Mark ‘Available’ for out-of-order rooms: Returns rooms previously marked out-of-order back to availability.
- Assign a room to a supervisor and add a remark: Assign the room to a supervisor, with the option to add a remark.
- Add staff remark: Allows adding notes or remarks related to staff actions or the room status.
- Room List: Each row in the table displays details about individual rooms, such as:
- Room ID: The unique identifier for each room.
- Room Type: The category of the room (e.g., Deluxe, Suite).
- Status: The current state of the room (e.g., Clean, Dirty, Checked-In, etc.).
- Staff Name and Email: The staff member responsible for cleaning or managing the room.
- Staff Remark: Any additional notes or comments added by the staff.
- Exporting reports:
- If you need a summary of the housekeeping activities, use the Export Report dropdown button to download a detailed report of the room statuses in either PDF, CSV, or Excel format (as shown in Image 2).
- Room Assignment (as shown in Images 3 and 4):
- This page is used when the admin wants to assign/unassign a room number to the housekeeping staff forever.
- If any staff is not assigned in the future for that particular room when a room is dirty then the staff who is assigned from here will automatically be allocated to that room.
- Out-of-Order Report (as shown in Images 5 and 6):
- This report gives an idea of which all rooms are Out Of Order with reasons if added at the time of blocking rooms.
- Also, it gives a log of the operation performed.
- Housekeeping Grid (as shown in Image 7):
- Click on the toggle next to the housekeeping grid, to enable the housekeeping grid view.
- This navigates to the Housekeeping grid view page.
- Key Features:
- Select Staff: The dropdown lets you choose the staff responsible for housekeeping duties.
- Select Room Type: You can filter rooms by different room types, or select “All Rooms” to view every room.
- Room Grid: Each box represents a hotel room with its room number displayed prominently.
- Mark it Dirty: Below each room number is a checkbox labeled “Mark it Dirty.” By checking this box, you indicate that the room needs cleaning.
- Color Indicators: Each room box has a small colored marker in the corner, which likely signifies the current status of the room (e.g., clean, occupied, or dirty).
By following this guide you can easily understand the Housekeeping layout.