What is Scanty Baggage Feature?

The Scanty Baggage feature in Stayflexi marks reservations where guests arrive with minimal or no luggage. This is typically an indicator for the hotel staff to be cautious, as it may signify a higher risk of the guest leaving without paying. When a guest is flagged as “Scanty Baggage”, it helps the hotel staff take necessary precautions, such as requesting advance payment or ensuring payment guarantees before allowing further services.

How to find Folio:

1. Login to Stayflexi: Log into your Stayflexi dashboard using your credentials.
2. Navigate to the Reservations Tab: From the front page of the Stayflexi dashboard, locate the top navigation menu. The second icon is the Reservation Calendar. Click on the icon to see all your reservations.
3. Select the Reservation: Choose the reservation for which you want to see the folio by clicking on it
4. View Reservation Details: A pop-up window will appear on the right side of the screen, showing the booking and customer information.
5. Find the Folio Option: Scroll down to the section with multiple actions. Look for the option labeled View Folio and click on it.

How to find and mark Scanty Baggage in Stayflexi:

1. Click on “More Folio Actions”.
2. Locate “Scanty Baggage” and click on it.
3. A pop-up window will appear on the right-hand side.
4. The default option will be “Yes/No”. Select “Yes” to mark the reservation as having Scanty Baggage.
5. Click the “Confirm” button below.

After confirming, you will see a red luggage icon in the middle of the folio page, next to the booking ID and status of the reservation, indicating that the reservation has been marked as having Scanty Baggage.