How to unlock a booking a specific room so that system can move it automatically

In Stayflexi, you can unlock a booking to a specific room to prevent the system from moving it automatically. This can be done in two ways: through the reservation calendar or the folio. Below are the instructions for both methods.

• Through Reservation Calendar:

1. Step 1: Log in to the Stayflexi dashboard using your credentials.
2. Step 2: Click on the Second icon on top to open the reservation calendar.
3. Step 3: Select the reservation you want to unlock for a specific room.
4. Step 4: A page will appear on the right-hand side with multiple actions.
5. Step 5: Locate and click on “Unlock Booking”.
6. Step 6: A confirmation page will open.
7. Step 7: Click “Yes, unlock” to complete the action.

You will receive a confirmation message that the room has been successfully unlocked for the booking.

• Through Folio:

1. Step 1: Log in to the Stayflexi dashboard using your credentials.
2. Step 2: Click on the Second icon on top to open the reservation calendar.
3. Step 3: Select the reservation you want to unlock for a specific room.
4. Step 4: A page will appear on the right-hand side with multiple actions.
5. Step 5: Locate and click on “View Folio”.
6. Step 6: On the folio page, click on “More Folio Actions” in green.
7. Step 7: On the folio page, click on “Unlock Booking”.
8. Step 8: A confirmation page will open on the right side.
9. Step 9: Click “Yes, unlock room” to complete the action.

You will receive confirmation that the booking has been successfully unlocked to the specific room.