How to set a booking to no show
In Stayflexi, you can set a booking no-show using two methods: through the reservation calendar or the folio.
Below are the explanations and guidelines for both methods:
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- Through the Reservation Calendar:
- Step 1: Go to Reservation Calendar.
- Step 2: Click on the reservation you want to set a no show.
- Step 3: A page will open on the right side with multiple actions.
- Step 4: Locate and click on “Set to no show”.
- Step 5: A page will open on the right side for selecting the no-show option.
- Step 6: Select your options, such as:
- Apply Cancellation policy.
- Don’t void.
- Charge one night and void remaining.
- Void all remaining charges.
- Step 7: Click “Yes” to complete the action.
You will receive a confirmation message that the booking has been successfully Set to no show.
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- Through Folio:
- Step 1: Click on the reservation you want to set to no-show.
- Step 2: A page will open on the right side.
- Step 3: Select “View Folio” from the available actions.
- Step 4: On the Folio page, click on “More Folio Actions.”
- Step 5: Locate and click on the” Set to no show option”.
- Step 6: Select the void charge options according to your preference.
- Step 7: Click on “Set to no show” to complete the action.
You will receive a confirmation message indicating that the booking has been successfully Set to no show.