How to release a booking from Hold Bookings in Stayflexi?

If a booking is placed on hold, releasing it and assigning it to a room is simple. Here’s how you can do it from the reservation calendar:

Below are the step-by-step guidelines on how to release a booking from Hold Bookings:

1. Access the Reservation Calendar: Log in to the dashboard and navigate to the Reservation Calendar.
2. Locate Unassigned and On-Hold Bookings: On the right-hand side of the screen, click on the UA [unassigned] section. This will display any Unassigned bookings, On-Hold bookings, and inquiries.
3. Select On-Hold Bookings: From the list, click on the On-Hold Bookings section to view details of guests with bookings on hold.
4. Assign the Booking: Select the booking you want to release from hold, then click on Assign.
5. Fill in Room Details: A pop-up window will appear where you can fill in the room details you’d like to assign. Complete all required fields and click Assign.
6. Confirm the Assignment: The guest’s name will now reflect on the reservation calendar grid in the selected room.
   • You will receive confirmation that the booking has been successfully released from hold and assigned to a room.