How to refund a payment to guest from Stayflexi PMS ?

To Refund a Payment in Stayflexi, follow the below steps:

1. Login to Stayflexi: Log into your Stayflexi dashboard using your credentials.
2. Navigate to the Reservations Tab: From the front page of the Stayflexi dashboard, locate the top navigation menu. The second icon is the Reservation Calendar. Click on the icon to see all your reservations.
3. Select the Reservation: Choose the reservation for which you want to modify the booking price.
4. View Reservation Details: A pop-up window will appear on the right side of the screen.
5. Click on the “View Folio” option from the reservation calendar.
6. From the opened page, in the payment mode column, you see the payment status.
7. Next to the payment status, You’ll find a “Refund” button- click on it.
8. A pop-up will appear. Enter the amount you want to refund.
9. Once the amount is entered, the “Refund” button will turn green.
10. Click on it to complete the action.