How to move a booking to a different room number or room category

In Stayflexi, You can move a booking to a different room number or room category using two methods:

Below is the explanation of moving a booking to a different room or room category through the reservation calendar:

1. Login to Stayflexi: Log into your Stayflexi dashboard using your credentials.
2. Navigate to the Reservations Tab: From the front page of the Stayflexi dashboard, locate the top navigation menu. The second icon is the Reservation Calendar. Click on the icon to see all your reservations.
3. Select the Reservation: Choose the confirmed reservation you want to move a booking to a different room number or category.
4. Click on Move Room: From the list of available actions, locate and click the Move Room button next to the reservation.
5. Open the Move Reservation Page: A page will open to the Right Hand Side.
6. Select Room and Category: Choose the new room number and room category based on the guest’s requirement.
7. Automatic Amount Update: The amount will automatically update in the relevant columns based on the new room.
8. Add a Remark: In the remarks column, provide the reason for moving the booking to another room.
9. Complete the Action: Click on “Move Reservation” at the bottom to finalize the move.

• Through View Folio:

1. Login to Stayflexi: Log into your Stayflexi dashboard using your credentials.
2. Navigate to the Reservations Tab: From the front page of the Stayflexi dashboard, locate the top navigation menu. The second icon is the Reservation Calendar. Click on the icon to see all your reservations.
3. Select the Reservation: Choose the confirmed reservation you want to move a booking to a different room number or category.
4. View Reservation Details: A pop-up window will appear on the right side of the screen, showing the booking and customer information.
5. Find the Folio Option: Scroll down to the section with multiple actions. Look for the option labeled View Folio and click on it.
6. Click on More Folio Actions: On the folio page, click the More Folio Actions button to view additional options.
7. Locate and click on Move Room: From the listed options, click on move room.
8. Open the Move Reservation Page: A page will open to the RHS.
9. Select Room and Category: Choose the new room number and room category based on the guest’s requirement.
10. Automatic Amount Update: The amount will automatically update in the relevant columns based on the new room.
11. Add a Remark: In the remarks column, provide the reason for moving the booking to another room.
12. Complete the Action: Click on “Upgrade room” at the bottom to finalize the move.