How to lock a booking a specific room so that system does not move it automatically
In Stayflexi, you can lock a booking to a specific room to prevent the system from moving it automatically. This can be done in two ways: through the reservation calendar or the folio. Below are the instructions for both methods.
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- Through Reservation Calendar:
- Step 1: Log in to the Stayflexi dashboard using your credentials.
- Step 2: Click on the Second icon on top to open the reservation calendar.
- Step 3: Select the reservation you want to lock to a specific room.
- Step 4: A page will appear on the right-hand side with multiple actions.
- Step 5: Locate and click on “Lock Booking”.
- Step 6: A confirmation page will open.
- Step 7: Click “Yes, lock” to complete the action.
You will receive a confirmation message that the room has been successfully locked to the booking.
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- Through Folio:
- Step 1: Log in to the Stayflexi dashboard using your credentials.
- Step 2: Click on the Second icon on top to open the reservation calendar.
- Step 3: Select the reservation you want to lock to a specific room.
- Step 4: A page will appear on the right-hand side with multiple actions.
- Step 5: Locate and click on “View Folio”.
- Step 6: On the folio page, click on “More Folio Actions” in green.
- Step 7: On the folio page, click on “Lock Booking”.
- Step 8: A confirmation page will open on the right side.
- Step 9: Click “Yes, lock room” to complete the action.
You will receive confirmation that the booking has been successfully locked to the specific room.