Difference between Master, Detailed, and itemized folio versions

Stayflexi provides three distinct folio types – Master, Detailed, and Itemized to enhance the management of guest accounts. Each folio type is designed to meet specific needs, allowing property staff to navigate billing with ease.

1. Login to Stayflexi: Log into your Stayflexi dashboard using your credentials.
2. Navigate to the Reservations Tab: From the front page of the Stayflexi dashboard, locate the top navigation menu. The second icon is the Reservation Calendar. Click on the icon to see all your reservations.
3. Select the Reservation: Choose the reservation for which you want to see the folio by clicking on it
4. View Reservation Details: A pop-up window will appear on the right side of the screen, showing the booking and customer information.
5. Find the Folio Option: Scroll down to the section with multiple actions. Look for the option labeled View Folio and click on it.

To the left, you have three folio types listed. Click on your selected type to view it

1. Master Folio: A concise summary of the guest’s total charges and payments, offering a clear overview of their financial transactions in one place.

EXAMPLE: A guest checks into a hotel for a five-night stay. At checkout, they receive a Master Folio that summarizes their total charges, including the room rate, taxes, and any additional services. The folio shows a total payment of $1,200, which includes the room cost and taxes. This summary simplifies the checkout process.

The Detailed Folio provides a comprehensive breakdown of all charges and payments for an individual booking daily with and without taxes.

EXAMPLE: A guest books a hotel room for two nights. At checkout, they receive a Detailed Folio showing the room rate, charges for services, and applicable taxes. The folio clearly outlines the total cost of the stay, enabling the guest to review each charge before finalizing payment.

The Itemized Folio breaks down individual charges related to a specific booking, categorizing expenses and showing prices for each item or service.

EXAMPLE: A guest stays at a resort for 3 days, and incurs charges for parking and spa treatments. Upon checkout, they can choose to receive an Itemized Folio detailing all expenses.

This comprehensive view helps the guest easily understand their total expenses, ensuring transparency and clarity regarding the final bill.