I want to raise a concern or contact my relationship manager via chat, phone, or email. Where can I find the helpline contact information?

Below are the step-by-step guidelines to find the helpline contact information to reach your relationship manager:

1. Log in: Log in with your credentials, you’ll be taken to the first page, which is the dashboard.
2. Locate the “Need help?” option: On the dashboard, top right, find the Need help? option located on the right side of the screen. This icon represents the support option.
3. Click on the Support option: Click on the Need help? [support] icon.
4. Support Page Opens: A page will open to the right-hand side.
5. Click on Contact Support Team: On this page, you will see an option that says Contact Support Team, accompanied by a small arrow.
6. View Relationship Manager Details: Click on this option to view the contact details of your relationship manager, including their email and phone number.
7. Contact Your Support: Once the details appear, you can reach out to your relationship manager by phone, email, or chat, depending on the provided options.