What are hotelier notifications, and how do they help?

Hotelier notifications are communication features of Stayflexi that allow hotel operators to receive important updates and reports related to their property. These notifications can be sent via email or messaging platforms like WhatsApp to keep the hotelier informed about key operations, such as daily reports, property updates, rate alerts, and more.

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Below is a Step-by-Step Guide for End Users:

1. Logging into Your Stayflexi Dashboard:
   • Enter your username and password to log in.
2. Go to Property Configuration:
   • Once logged in, click on the More Apps icon (represented by four blocks) in the top right corner.
   • From the dropdown menu, select Property Configuration.
3. Go to the Notifications:
   • Navigate to the “Notifications” section in the left-hand menu.
   • Select “Hotelier notifications” to configure notifications sent to the hotel.
4. Configure Email Notifications:
   • Night Audit Report:
     • In the “Emails” section, locate the “Night audit report” field.
     • Enter one or more email addresses (separated by commas) to receive daily night audit reports. These reports provide a summary of property performance and operations for the day.
     • Make sure not to include any spaces before or after the commas when entering multiple email addresses.
5. Set Up WhatsApp Notifications:
   • WhatsApp Daily Report:
     • In the “Whatsapp” section, you can enable WhatsApp notifications to receive daily reports about the property.
     • Toggle the switch to activate WhatsApp notifications for reports and alerts.
   • Property Report via WhatsApp:
     • Enter your WhatsApp number(s) in the “Configure your WhatsApp numbers to receive the property report” field. Multiple numbers can be entered, separated by commas.
   • Rate Shopper Price Alerts via WhatsApp:
     • In the second WhatsApp configuration field, enter the numbers to receive price alerts for competitive properties or rate changes. This ensures that hoteliers can react quickly to market shifts.
   • After entering the required information, click “Save” to apply the changes.
6. Saving Changes:
   • Once you’ve set up your email and WhatsApp notifications, make sure to click the “Save” button at the bottom of the page. This will save your configuration and activate the notifications according to the inputted details.
7. Benefits for Hoteliers:
   • Timely Updates: Receive critical reports such as the night audit summary and property performance via email and WhatsApp.
   • Quick Response: Stay updated with rate shopper price alerts to react quickly to market conditions.
   • Customization: Control where and how notifications are sent by entering multiple recipients and contact numbers, ensuring key personnel are informed.

This guide will help you ensure that notifications are properly set up so you can stay on top of essential hotel operations.