Overview of Property Configuration

In Stayflexi, Property Configuration is a module that enables hotel administrators to set up and manage various operational and customizable aspects of their property within the Stayflexi system.

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1. Property Setup(as shown in Image 1):
   • It consists of various options, including:
     • Property details
       • Includes editing address details, phone numbers, emails, defining property’s star rating, and amenities property images.
       • Also managing room type details like room occupancy prices amenities and images.
     • Folio setup
       • This page allows customizing the appearance of PDF or printouts of folio with settings like font size, page layout, headers, footers, and color schemes. It helps create professional-looking and visually appealing documents.
     • Shift setup
       • The Shift setup feature helps property managers easily manage staff shifts by defining working hours and assigning staff to those shifts. Staff outside his shift hour won’t be able to log into Stayflexi PMS and access any information from PMS.
       • It ensures a clear schedule for operational efficiency and data privacy.
     • Hotel addons
       • This page is used to create a different kind of add-ons or amenities available on the property. These add-ons are useful for upselling hotel services to guests.
     • Hourly price config
       • Configure hourly prices for your room types and rate plans, this will help you to drive more revenues from early check-ins, late check-outs, and flexible bookings.
     • Flexible slot
       • View the Flexible Slots data for all your room types. You can only view one week’s data at a time. You can edit the Timings for a given day
     • Other settings
       • In the “Other settings” for Property Configuration in Stayflexi, you have the following options:
         • Reservations Auto-Assign Mode: When enabled (set to ON), rooms are automatically assigned to incoming reservations. If disabled (set to OFF), room assignments must be handled manually.
         • Multi Room Mode: When enabled, folio items and payments are tracked at the room level, allowing more detailed tracking of charges and payments associated with individual rooms.
         • Disable Automatic Room Movement: When enabled, the system will not automatically move future reservations to accommodate other reservations. This can help ensure that room assignments remain stable and are not altered automatically.
         • Disable Current Reservation Check-in Before Checkout: When enabled, guests cannot check in to a room if the previous guest has not yet checked out, preventing overlapping check-ins.
         • Check-in Time Configuration: This allows you to set a specific check-in time (e.g., 9 AM) for your property. The system will prevent check-ins before the designated time, ensuring that guests cannot check in earlier than intended.
         • These settings allow for more control over room assignment, check-in, and room movement policies, helping to manage reservations and guest stays effectively in a property management context.
2. Policies(as shown in Image 2):
   • Cancellation policies:
     • Use this page to create and edit hotel policies. For example, you can create a cancellation/refund policy.
   • Amendment policies:
     • Use this page to create and edit hotel policies. For example, you can create an amendment policy.
   • Hotel policies(Terms and conditions):
     • Use this page to create and delete hotel policies and terms and conditions. For example, you can create policies or terms and conditions for hotels.
3. Tax and fee categories(as shown in Image 3):
   • Tax categories:
     • Use this page to create and edit hotel tax categories. A Tax category can used to calculate and apply tax in a variety of places. For example, defining tax for a room type, tax for an item being added to an invoice, or tax for products in a shop.
   • Group tax categories:
     • Use this page to create and edit hotel group tax categories. You can combine two or more Tax Categories to create a Group Tax Category.
   • Custom tax categories:
     • Use this page to create and edit custom tax categories.
   • Fee categories:
     • Use this page to create and edit hotel fee categories. A Fee category can used to calculate and apply a fee in a variety of places. For example, defining a fee for a room type, fee for an item being added to an invoice.
   • Group fee categories:
     • Use this page to create and edit hotel group fee categories. You can combine two or more fee Categories to create a Group Fee Category.
4. Notifications(as shown in Image 4):
   • Guest Notifications:
     • Control the email and WhatsApp notifications sent to guests.
   • Hotelier notifications:
     • Control the email and WhatsApp notifications sent to hotels.
   • Guest review:
     • Use this page to get guest reviews feedback. When the toggle is enabled, the Stayflexi system will send an automated email to guests after check-out, requesting their feedback on Google Reviews. The email will include the hotel Google Review URL for convenient review submission.
5. Channel manager(as shown in Image 5):
   • Channel mapping:
     • Channel mapping is the process of linking a hotel’s room types in Stayflexi’s Property Management System to specific online distribution channels or travel agencies. This ensures that the same room type is listed with the same name, description, and rate across all channels. By mapping a channel, a direct link is created with the Stayflexi system, ensuring that inventory, price, and restrictions are always up-to-date and accurately reflected across all distribution channels.
   • Rentals united:
     • Push Property data to RU (Rentals United).
   • Custom booking sources
     • Use this page to create user-defined booking sources. This will help the hotelier to analyze the revenue more accurately based on sources.
6. Booking engine(as shown in Image 6):
   • Use this page to configure the booking engine.
7. Magic link and kiosk(as shown in Image 7):
   • Configuration:
     • Configure your self-service link to offer a range of customizable options such as self-check-in, early check-in, and many more, granting guests more control over their experience at the property.
   • Common area lock code:
     • Manage your lock codes here.
   • Roomwise check-in instructions:
     • The room specified instructions, if specified, will be shown instead of the general self-check-in instructions.
8. Users and access controls(as shown in Image 8):
   • Roles and Access:
     • Use this page to create new roles and define what access each role will have based on the user’s responsibilities. You can also edit existing roles if needed. These roles can be assigned to multiple users, and it helps to control what each person can see or do in a system.
   • User:
     • Use this page to create and edit user access.
   • Active users:
     • Use this page to view all active users.
9. Booking import(as shown in Image 9):
   • Stayflexi now offers a convenient way to import your existing room booking reservations from another PMS! This functionality allows you to seamlessly migrate your bookings to Stayflexi in manageable batches.
   • Here is how it works:
     • Import in Batches:
       • You can upload reservations in batches of 500 bookings at a time. This allows for easier management and processing of large datasets. please be aware that uploading the same booking data twice will result in the bookings being marked as unassigned. This can cause confusion and issues, So avoid uploading the same data twice.