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How do I set up property tax, custom tax, and fee categories?

Tax categories: A Tax category can be used to calculate and apply tax in a variety of places. For example, defining tax for a room type, tax for an item being added to an invoice or tax for products in a shop.

Custom tax categories: A Custom tax property is used to define and configure specific tax rules for their property.

Fee categories: A Fee category can be used to calculate and apply fees in a variety of places. For example, defining fee for a room type, fee for an item being added to an invoice, or fee for products in a shop.

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Below are the step-by-step guidelines for amenities both at the property and room level from Property configuration:

  1. Logging into Your Stayflexi Dashboard:
    • Enter your username and password to log in.
  2. Go to Property Configuration:
    • Once logged in, click on the More Apps icon (represented by four blocks) in the top right corner.
    • From the dropdown menu, select Property Configuration (as shown in Image 1).
  3. Navigating Tax and fee categories:
    • On the left side of the Property Configuration page, you’ll see various options.
    • Click on the Tax and fee categories dropdown (as shown in Image 2) to reveal more options, including:
      • Tax categories
      • Group tax categories
      • Custom tax categories
      • Fee categories
      • Group fee categories
  4. Create Tax category:
    • Click on the Tax Categories option from the Tax and Fee Categories dropdown.
    • Click on the Add New Tax Category button(as shown in Image 2) at the top of the Tax Categories page.
    • Tax category section will appear (as shown in Image 3):
      • Enter the Tax name and Tax percentage.
      • Click on the Save button to save the Tax category.
  5. Create Custom tax category(as shown in Image 4):
    • Click on the Custom Tax Categories option from the Tax and Fee Categories dropdown.
    • Click on the Add New Custom tax button at the top of the Custom tax Categories page
    • Create custom taxes based on various factors such as:
      • Tax Name: The name of the custom tax (e.g., service tax).
      • Tax Value: The percentage or fixed amount for the tax.
      • Room Type: The types of rooms or accommodations the tax applies to.
      • Per Person/Per Night: Option to apply the tax on a per-person or per-night basis.
      • OTA, Booking Engine, Walk-in: The ability to specify whether the tax applies to bookings from Online Travel Agencies (OTAs), the booking engine, or walk-in customers.
      • Click on the Save button to save the Custom tax category.
  6. Create Fee category (as shown in Image 5):
    • Click on the Fee Categories option from the Tax and Fee Categories dropdown.
    • Click on the Add New Fee Category button at the top of the Fee Categories page.
    • The fee category section will appear:
      • Enter:
        • Fee category name
        • Fee value
        • Value type dropdown which consists of:
          • ABSOLUTE
          • PERCENT
        • Fee type dropdown which consists of:
          • Per Booking
          • Per Room
          • Per Room Night
      • You can select the checkbox next to Apply for walk-ins section if required.
      • Click the Save button to save the Fee category.
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